ITW Mima Service Teams operate across Europe offering a high quality of service and bringing ever increasing innovation, synergies and know-how to stretch-film packaging operations. The comprehensive technical service encompasses maintenance, spare parts, overhaul, technical improvement, removal management, installation and enlargement of systems, warranties and training.

Working within the Packaging Management Solution, ITW Mima Service uses remote monitoring technology and regular attention to provide a guaranteed level of performance from your machinery. As with all areas of the Packaging Management solution you pay for the agreed level of performance regardless of the cost of maintaining it.

In the event of problems regarding any element of the packaging process, you make one phone call. We are responsible for every element of the wrapping process, so our immediate attention is on fixing the problem – not the blame.